<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Main Menu Structure

Dashboard Infrastructure Overview

Dashboard Local Probe

Dashboard PRTG State

Choose a preconfigured dashboard to view monitoring data in another layout. Dashboards provide different preset overviews with the status of your sensors. These three dashboards are default Maps that PRTG creates automatically with a new installation.

Note: You can change the appearance of these default dashboards with the Map Designer.

Dashboard 1 – Dashboard 3

Choose a preconfigured dashboard to view monitoring data in another layout. Dashboards provide different preset overviews with the status of your sensors.

Note: These dashboards are not customizable. You can create your own overview pages using the Maps feature.

Switch Cluster Node ›

This option is only available if PRTG runs in Clustering mode. Show available cluster nodes. Hover over Switch Cluster Node to show other menu items. Follow the menu path (it is specific to your setup) to select another cluster node. The current Master node is shown in bold letters. Click on a node's name to leave the current node and connect to the other, showing the same page there.

Sitemap

Open the sitemap which contains a flat text view of all menu items. You can easily search for key words using the search function in your browser (usually shortcut CTRL-F).

Go to Mobile Web GUI

Switch to the Mobile Web GUI which is optimized for low bandwidth and mobile devices. This interface uses less scripting for more compatibility.

Note: This is a read-only interface for most parts of PRTG.

Welcome to PRTG

Open the welcome screen that shows the Paessler news feed and provides quick links to the major sections of the web interface.

Make This My Homepage

Change the page that is loaded when you click on the Home button in the main menu. Select this command on any page to set its URL as the current user's homepage. This setting is user sensitive. The default homepage is /welcome.htm.

You can change this setting any time by clicking on this command again, or by changing the Homepage URL in the My Account settings.

All

Open the Overview tab of the Root group that shows a group view of all your devices (the device tree).

Group View ›

Open a tree view of all probes and groups in your setup. Click to show a group view of all your devices, starting with the Root group which contains all other groups of your setup. Hover over Group View to show other menu items. Follow the menu path (it is specific to your setup) to view the devices in a specific probe or group only.

Device List ›

Open a list view of all devices in your setup. Click to show a table list of all devices in your setup. Hover over Device List to show other menu items. Choose Favorite Devices to show a list of all devices marked as Favorite. Follow the menu path (it is specific to your setup) to view a table list of the devices in a specific probe or group only.

Note: In the table list appearing, you can re-sort the items by clicking on the column's header items.

Note: On device lists, you can use the Print QR-Codes button to show the QR codes of all devices in this list in a printable layout. You can change the size of these QR codes by changing the values of the according parameters width, height, and margin in the URL.

Favorite Devices

Open a table list of all devices marked as Favorite. Click on the Print QR-Codes button to show a printable list of the QR codes of all  your favorite devices.

Note: To mark any device as a favorite device, select Priority/Favorite | Add to Favorites from its context menu or click on the small flag on a device's details page.

Dependencies ›

Open an overview list of the Dependencies configured for the objects in your setup. Hover over the menu item to show other menu items. Choose between Selected Dependencies and Master Dependencies to view a list of all dependencies or explicit ones. You can select dependencies and define master dependencies in the Schedules, Dependencies, and Maintenance Windows settings of a monitoring object (not available for the Root group).

Click on Dependencies Graph to visualize the dependencies between objects in your configuration. Follow the menu path (it is specific to your setup) to view dependencies of the objects in a specific probe or group only.

Add Group

Start an assistant which guides you through the process of adding a new group to your setup. For more information, please see section Create Objects Manually.

Note: You can create new groups much faster by choosing Add Group... from a probe's or group's context menu.

Add Auto-Discovery Group

Start an assistant which guides you through the process of adding a new auto-discovery group to your setup. PRTG will create a new group and run an auto-discovery in your network to add devices and sensors for these devices automatically. For more information, please see section Using the Auto-Discovery

Note: You can create new groups much faster by choosing Add Auto-Discovery Group... from a probe's or group's context menu.

Add Device

Start an assistant which guides you through the process of adding a new device to an existing group. During the process, you can choose if PRTG will run an auto-discover for the new device to add sensors automatically. For more information, please see section Create Objects Manually.

Note: You can create new devices much faster by choosing Add Device... from a group's context menu.

All

Open the Libraries overview list where you can view or add custom device tree views of your network status and monitoring data.

Add Library

Open an assistant to directly create a new library.

Select Library

Open an existing library. Hover over Select Library to show other menu items. Follow the menu path (it is specific to your setup) to select a library and open it.

All

Open a table list of all sensors. In the table list appearing, you can re-sort the items by clicking on the column's header items.

Note: The column Last Value shows only the last value of the sensor's primary channel.

Add Sensor

Start an assistant which guides you through the process of adding a new sensor to an existing device. For more information, please see section Add a Sensor. During the process, you can also choose to create a new device via the Add a Device assistant (that you can also open from the "Devices" menu directly).

Favorite Sensors

Open a table list of all sensors which you marked as Favorite.

Note: To mark any sensor as a favorite sensor, select Priority/Favorite | Add to Favorites from its context menu or click on the small flag on a device's details page.

Top 10 Lists ›

Open a dashboard view with different top 10 lists which show best/worst uptime, Ping, bandwidth usage, website response times, CPU usage, disk usage, memory usage, and system uptime. Click to show top 10 lists for all sensors. Hover over Top 10 Lists to show other menu items. Follow the menu path (it is specific to your setup) to view top 10 lists for a specific probe or group only.

Note: The shown sensors are selected by default tags.

By Current Value ›

Open a list of sensors filtered by value. Hover over By Current Value to show other menu items. Follow the menu path to view table lists of Fastest or Slowest sensors for

• Ping
• Port
• Webpages
• IMAP/POP3/SMTP
• FTP

as well as a list of sensors with Most Used or Least Used

• Bandwidth
• CPU
• Disk
• Memory

Note: The shown sensors are selected by default tags.

By Current Status ›

Open a list of sensors filtered by status. Hover over By Current Status to show other menu items. Follow the menu path to view table lists of all sensors in a certain status. For more information about sensor states, please see Sensor States section.

By Uptime/Downtime ›

Open a list of sensors filtered by different parameters. Hover over By Uptime/Downtime to show other menu items. Follow the menu path to view table lists of all sensors sorted by

• Best Uptime (%)
• Highest Uptime (Time)
• Worst Downtime (%)
• Highest Downtime (Time)

By Group ›

Open a list of sensors filtered by their parent group. Hover over By Group to show other menu items. Follow the menu path (it is specific to your setup) to view a sensor table list of a specific probe or group only.

By Type ›

Open a list of sensors filtered by sensor type. Hover over By Type to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to view a sensor table list containing only sensors of one specific sensor type.

By Tag ›

Open a list of sensors filtered by tag. Hover over By Tag to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to see available tags. Select a tag view a table list containing only sensors marked with this tag.

Cross Reference ›

Open the sensor cross reference to show information about all sensors including priority and favorite status, scanning interval, access rights, notification trigger settings, schedule, and dependency. Click to show a sensor cross reference for all sensors. Hover over Cross Reference to show other menu items. Follow the menu path (it is specific to your setup) to view cross reference information for sensors in a specific probe or group only, or to view them by type or tag.

Compare Sensors ›

Compare the data graphs of two or more sensors. Hover over Compare Sensors to show other menu items. Follow the menu path to open an assistant for comparing several monitoring objects. For more information, please see Compare Sensors section.

View Historic Data

Open an assistant for a quick generation of sensor data reports. For more information, please see Historic Data Reports section.

Similar Sensors Overview

Open an overview page with a list of "similar sensors". For more information, please see Similar Sensors section.

All

Open a list of all sensors which are currently in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status.

Show as Gauges

Open a page with the gauges of all sensors which are currently in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. The size of the sensor gauges corresponds to their respective priority.

Errors Only

Open a list of all sensors which are currently in Down, Down (Partial), or Down (Acknowledged) status.

Warnings Only

Open a list of all sensors which are currently in Warning status.

Unusuals Only

Open a list of all sensors which are currently in Unusual status.

All

Open the Maps overview page where you can view or add custom views of your network's status and monitoring data.

Add Map

Open an assistant to directly add a new map.

Select Map ›

Open an existing map. Hover over Select Map to show other menu items. Follow the menu path (it is specific to your setup) to select a map.

All

Open the Reports overview page where you can view or add reports of your monitoring data.

Add Report

Open an assistant to directly add a new report.

Select Report ›

Open an existing report. Hover over Select Report to show other menu items. Follow the menu path (it is specific to your setup) to select a report.

Configuration Reports ›

Create reports for maps, reports, users & user groups, and system configuration to document changes to the configuration. Hover over Reports | Configuration Reports to see the available configuration reports.

All

Open a table list with log information for all objects in your configuration, newest first.

By Group ›

Open a list with log information for objects in a certain group only, newest first. Hover over By Group to show other menu items. Select All, or follow the menu path (it is specific to your setup) to select a group you would like to show log information for.

Status Changes ›

Open a list with log information for certain status changes only. Hover over Status Changes to show other menu items. Follow the menu path to view log entries with a special value in the Status field only. Select between Up & Down (shows entries with either Up or Down in the Status field), Down, Warning, Unusual, Up, Paused/Resumed (shows entries with either Paused or Resumed in the Status field), or Acknowledged Alarms.

System Events ›

Open a list with log information regarding certain system event types only. Hover over System Events to show other menu items. Select between the following event types: Probe Related, Cluster Related, Auto-Discovery, Notifications, or Status Messages.

Object History

Open a list with log information about changes to the PRTG setup and deletions of subordinate system objects. The object history page has a tab-like interface. Using the tabs you can navigate through various sub-pages in order to view the changes to all related settings and deletions of objects. Select between the following tabs: My Account, System Setup, Notifications, Schedules, User Accounts, User Groups, Reports, Libraries, or Maps.

Note: You can open a specific tab directly with the context button History in the page header bar on the corresponding pages.

All

Open a list of all open tickets which are assigned to the current user.

My Tickets

Open a list of all open tickets which are assigned to the current user. Hover over My Tickets to show other menu items for filtering these tickets depending on their status.

All Tickets

Open a list of all open tickets of all PRTG users. Hover over All Tickets to show other menu items for filtering these tickets depending on their status.

ToDo Tickets

Open a list of open tickets from the type ToDo. Hover over ToDo Tickets to show other menu items for filtering these tickets depending on their status.

Open Ticket

Open the New Ticket dialog. Provide the needed information and confirm by clicking on Save to create a User Ticket. For more information about available options, please refer to section Tickets.

Overview

Open the setup page.

Account Settings ›

Open the My Account settings. Hover over Account Settings to show and open the tabs of account settings directly. Choose from:

• My Account
• Notifications
• Notification Contacts
• Schedules

System Administration ›

Open the System Administration settings. Hover over System Administration to show and open the tabs of the system administration settings directly. Choose from:

• User Interface
• Monitoring
• Notification Delivery
• Core & Probes
• Cluster
• User Accounts
• User Groups
• Administrative Tools

PRTG Status

Open the PRTG Status—System Status page. When running a cluster, hover over PRTG Status to show other menu items. Choose from:

• System Status
• Cluster Status

License

Open the license activation status page. Hover over License to show other menu items. Choose from:

• Status to view information about your license.
• Enter License Key to enter your license name and key and to show your licensed PRTG edition.

Auto-Update

Open information about the Software Auto-Update status of your PRTG installation. On this page, you can also download and install available updates. Hover over Auto-Update to show other menu items. Choose from:

• Status to view the update status and to manually check for the latest update.
• Settings to define your update settings.

Downloads / Add-Ons ›

Open the downloads page of PRTG for additional downloads. Choose from:

• Client App for Windows (Enterprise Console)
• Client Apps for Mobile Devices
• Remote Probe Installer
• PRTG Add-Ons
• PRTG Billing Tool
• Desktop Notifications

PRTG API

Open the documentation of the Application Programming Interface (API) Definition for your installation.

Contact Support

Open the Contact Paessler Support / Send Your Feedback to Paessler form.